Online shopping is on the rise.
Shoppers globally are growing increasingly fond of online shopping. Not surprisingly, many retailers have stepped up their digital offerings during the pandemic. Younger generations prefer the online shopping experience while their older peers are trending in the same direction as they grow increasingly tech-savvy.
Physical stores are still the norm for shoppers.
Consumers are still shopping in physical stores more frequently than they are shopping online. Preference for online shopping is the highest in the UK, US and Australia.
The charts below show the percentage of shoppers in each market who have shopped online and in physical stores respectively at least once a week.
Contrasting payment preferences across countries.
The difference in payment preferences gets even clearer when the countries are placed next to each other in the index.
Cash and plastic cards
are popular payment methods in Switzerland, and the country is above average in preference for these forms of physical payments.
like smart watches and biometrics does not resonate with the Swiss, and the country has the lowest preference in an international comparison.